I was a theatre artist for 17 years – not everyone liked my work. Art is a crapshoot and if I couldn’t deal with that, I wouldn’t still be making art. I have had a few bad reviews. When I say that, I am not talking about the terse (sometimes one-liner) trolling that one sees on YouTube and Amazon. A sadistic comment made by someone who wants me to feel like s/he stabbed me in the heart is not a review.
My response to one-star ratings & one-liner or one-word reviews of my online content:
“Thank you for adding a written review to your rating. As you probably already know, good or bad review, the more an item has been reviewed, the more potential purchasers that item has.